You know the situation: Your counterpart may react very emotionally to your simple factual statement and not at all in the way you would have expected.
What are the reasons for such misunderstandings, which also cause problems in private life?
The answer is simple: sender and receiver are actually transmitting on different frequencies – or to put it another way: what you meant as a factual message may reach the recipient as an indication of your superiority.
An example: As a passenger, you simply say to your partner “The traffic light is green” – and you can no longer be sure what will get through to him or her.
Imagine your whole team instead of one partner – one hears your factual message, the other an appeal, a third a relationship statement and a fourth your self-disclosure – in my coaching practice I often have to address these „4 sides of the same coin“ .
Will touch on a further communication tool next week – stay healthy and confident … 🙂
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